SME Collections Lead

You’re seeking for a fast-paced position where you can put your solid leadership abilities and financial knowledge to use.

As a collections manager on our team, you will oversee our credit and collections division and make sure that cases are handled properly and in accordance with corporate guidelines.

You will manage a group of dedicated collection staff members and raise the percentage of successful repayments with the help of your exceptional organizational abilities.

To make the department effective and efficient, you will have the opportunity to adopt changes as you see fit. As you establish relationships with your team and other managers, work together with them to consistently achieve departmental and corporate business goals.

Responsibilities/Duties

• Coordinate staff members’ actions to maintain an effective department that minimises the number of instances that are missed.
• Manage the collection of unpaid invoices and credit to reduce profit loss while ensuring that it is done properly and in accordance with corporate policy.
• Create and put into action methods to increase the number of successful debt collections.
• To ensure there are enough employees in the collections department to meet the task, recruit, hire, train, and evaluate staff members.
• Create objectives that support the company’s broad business goals and manage workers to continuously achieve and surpass objectives.

Disclaimer

1. Do not pay anyone posing to work with Jobservicehub.com money for a job opportunity
2. We do not accept money to help anyone secure a job
3. We only advertise jobs and we do not recruit for any company
4. The right to recruit is reserved for the company

Qualification & Experience

• Contribute to decisions on Credit and Collections in Vodafone Ghana and meet monthly collections target
• Prepare weekly cash collections for reporting to senior management
• Comply with all companies’ rules and policies
• Perform other requests made by the line manager,
• Report all collections-related issues to the line manager and recommend improvements.
• Meet with customers for the purposes of mediation, negotiation, and debt collection strategy after consultation with the line manager
• Liaise with other members of the Credit and Collections department to ensure all customer grievances are resolved
• Bachelor of Business Administration required with emphasis on Finance or Accounting.
• Certified Accountant an advantage
• Excellent verbal and written communication skills
• Public accounting or Private industry experience
• Prior revenue recognition experience is required
• Proficient in Microsoft Office
• Minimum of 4/5 years’ experience is required. Relevant experience includes Finance, Auditing or Revenue Recognition experience in a Telecoms Company.
• Must have understanding of financial statements and financial systems