Absa Ghana
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
- Develop and maintain relationships with the key stakeholder’s in-country to ensure a holistic view of the reporting of Management Information
- Establish and maintain relationships with the leaders of the business, unit heads and their immediate colleagues to develop performance metrics that assist performance management
- Provide leadership in coordinating the work of business MI Analysts
- Role holder must be able to provide a meaningful narrative of customer behaviour and insights, and predictive/classification models of these trends, behaviours and insights
- Analyse the transactional behaviour, profitability, tendencies and trends throughout the life cycle of the clients
- Modelling – Develop end-to-end plans and designs of models required to support in-depth customer behavioural analysis and predictions.
- Perform data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business as and when required.
- Development of sustainable BI solutions to address business needs and identify opportunities to improve processes and strategies with technology solutions and identify development needs to improve and streamline operations.
- Networking – Build and maintain relationships within relevant business units by creating an understanding of their requirements and gather feedback.
- Liaise with stakeholders and keep them updated on progress of the development of requirements.
- Communicates data driven insights to business analyst and/or business stakeholders. Responds timeously and professionally to ad hoc business requests
Job Description
Business Direction
Time split : 70%
- Design a new perspective model of Customer segments that goes beyond income bands and demographics and speaks more intuitively to customer behaviour, group choices
- Conduct regular Customer Segment deep-dives and financial analyses
- Design, extract/generate and manage performance tables/reporting for frontline colleagues and supervisors
- Have excellent written and verbal communication skills; must be able to work with diverse stakeholders. Capability to explain complex mathematical constructs to non-professionals
Management Information
Time split: 25%
- To monitor actual business impact of models/insights against target.
- To understand the key drivers of income & cost and develop and report financial and other performance measures required by local management & BA Finance to monitor profitability of major products and of individual functions.
- Providing input and assisting in the preparation and timely submission of MTP, STP and RAF to group.
- Produce periodic reports which will cover all the aspects of the product life cycle including acquisition, portfolio performance, product profitability, credit and collections performance and operational related reports
- To respond to routine and ad hoc information requests.
Self Development
Time Split :5%
Education
Bachelor’s Degree: BMI – Business Management and Informatics
NOTE:
BEWARE OF FRAUDSTERS!!! JSH does not receive money in exchange for a job position. Should you be asked for money in exchange for a job offer or suspect such activity, please report this immediately to our Security Department, Investigation Unit, by calling +233 205836536 Ext 2222 (rates apply) or use our whistle-blowing channels by calling or sending an SMS to+233 205836536 (SMS rates apply) or emailing info@jobservicehub.com