Eskom, South Africa’s state-owned electricity utility, has operational sites and provides employment opportunities in the North West province. Eskom careers are known for stability, professional growth, and enabling employees to directly support the country’s critical power infrastructure. The North West region often features roles in energy distribution, maintenance, administration and engineering spanning from entry-level to highly skilled technical and management positions.
While the province does not host large coal-fired power stations like those in Mpumalanga or Limpopo, it serves as a strategic hub for managing energy infrastructure, including renewable energy projects and customer service operations.
Key Eskom facilities in the North West include substations, regional offices, and logistical hubs that ensure efficient energy distribution. The province also benefits from Eskom’s learnerships, internships and graduate programs, which aim to nurture young talent and address skills shortages in the energy sector.
Popular Eskom Careers in the North West
Eskom offers a range of careers in North West, primarily focusing on entry-level and semi-skilled roles with opportunities for career progression. Below are some of the most popular positions:
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General Worker:
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Description: Entry-level role supporting operational tasks in distribution facilities or offices, ideal for candidates with minimal qualifications.
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Key Tasks: Clean facilities, move equipment, assist with basic maintenance, and comply with safety protocols.
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Locations: North West distribution offices (e.g., Rustenburg, Mahikeng).
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Career Path: Can lead to permanent roles or apprenticeships in technical fields like electrical maintenance.
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Utilityman:
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Description: Semi-skilled role bridging cleaning and technical assistance in distribution environments.
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Key Tasks: Clean equipment, assist with minor repairs, maintain hygiene in work areas, and support operational staff.
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Locations: North West distribution facilities.
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Career Path: Opportunities to transition into skilled roles like plant operator or technician with further training.
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Youth Employment Service (YES) Learnership:
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Description: 12-month work experience program for youth (18–34), offering exposure to departments like Customer Services, HR, or Technical Services.
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Key Tasks: Perform administrative tasks, data capturing, or operational support while undergoing workplace training.
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Locations: North West offices and customer service centers (e.g., Rustenburg, Mahikeng).
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Career Path: Provides skills for permanent administrative or customer service roles or further studies via Eskom bursaries.
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Customer Service Representative:
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Description: Handles customer inquiries, billing issues, and service requests in Eskom’s customer service centers.
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Key Tasks: Respond to customer queries, process payments, update records, and promote energy efficiency programs.
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Locations: North West customer service centers (e.g., Rustenburg, Mahikeng).
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Career Path: Leads to supervisory roles in customer service or administrative positions.
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Technician-in-Training:
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Description: A 1–2-year training program for diploma holders in electrical or mechanical fields, focusing on maintenance and technical support.
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Key Tasks: Assist with equipment maintenance, fault diagnosis, and repairs under senior technicians’ guidance.
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Locations: North West distribution facilities.
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Career Path: Leads to qualified technician roles or supervisory positions in maintenance.
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Salaries for Eskom Jobs in North West
Eskom General Workers in the North West typically earn around R12,700/month (~R152,000/year), reflecting national averages for the position . Cleaners earn around R8,000/month (~R96,000/year) with potential up to R180,000/year depending on site duties. Eskom Drivers (Code 10/14) generally receive R150,000–R250,000/year, dependent on license class and route responsibilities.
Finally, Customer Service Agents at Eskom typically earn around R22,500/month (~R270,000/year), with possible total compensation ranging from ~R406K to R433K/year nationally, depending on allowances and site grading.
Requirements for Eskom Jobs in North West
Requirements vary by role, with entry-level positions accessible to candidates with minimal qualifications and semi-skilled roles requiring additional skills or qualifications.
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Education and Qualifications:
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General Worker, Utilityman: Minimum Grade 10; Grade 12 (Matric) preferred. No formal certifications required; basic safety training (provided on-the-job) is a plus.
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YES Learnership: Grade 12 (Matric) required; tertiary qualifications (e.g., diploma) preferred for administrative roles.
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Customer Service Representative: Grade 12 (Matric) required; diploma in customer service or related field is a plus.
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Technician-in-Training: National Diploma in Electrical or Mechanical Engineering (NQF Level 6 with 240 credits), obtained within the last 12 months.
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Experience:
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General Worker, Utilityman: No prior experience required; volunteer work or informal jobs (e.g., cleaning, manual labor) strengthen applications.
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YES Learnership: No experience required; exposure to office or customer-facing environments is advantageous.
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Customer Service Representative: No formal experience required, but prior customer service or call center experience is preferred.
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Technician-in-Training: No professional experience required; practical training or internships in technical fields are a plus.
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How to Apply for Eskom Careers in the North West
1. Visit the Eskom Careers Website
- Eskom advertises job vacancies on its official careers portal:
- Eskom Careers Portal: www.eskom.co.za
- Create an account on the portal, upload your CV/resume, and apply directly for available positions.
Eskom offers diverse career opportunities in the North West, ranging from entry-level general worker roles to technical and administrative positions. By meeting the necessary requirements and following the application process diligently, you can secure a role that offers competitive pay, benefits, and opportunities for career advancement.
Whether you’re interested in maintenance support, field operations, renewable energy, or technical apprenticeships, Eskom provides a platform for individuals eager to start or grow their professional journey in South Africa.