Call Centre Agents (Inbound & Outbound) Careers at Studio88

Studio88 offers diverse career opportunities for individuals interested in roles as Call Centre Agents (both inbound and outbound). These positions are critical to ensuring excellent customer service, resolving inquiries, and driving sales through effective communication with customers.

• Inbound Call Centre Agent : Inbound agents handle incoming calls from customers, addressing queries related to orders, deliveries, product information, returns, and complaints. Their role is essential in providing timely and professional support to enhance the customer experience.
• Outbound Call Centre Agent : Outbound agents make proactive calls to customers for purposes such as order confirmations, promotional campaigns, feedback collection, and upselling products. Their work helps drive customer engagement and increase sales.

Both roles contribute to Studio88’s mission of delivering affordable, high-quality fashion products while fostering a customer-centric culture. Working as a Call Centre Agent (Inbound/Outbound) at Studio88 offers rewarding opportunities to contribute to the success of one of South Africa’s leading fashion retailers.

With competitive salaries, comprehensive benefits, and a supportive work environment, Studio88 is an excellent choice for individuals seeking stable employment in customer service or sales roles. By meeting the necessary requirements and following the application process diligently, you can position yourself as a strong candidate for these essential roles.

Salaries for Call Centre Agents at Studio88 depend on factors such as experience, location, and specific responsibilities. Below is a general overview of salary ranges based on industry standards:

1. Entry-Level Positions :
   • Call Centre Agent (Inbound/Outbound) : ZAR 8,000 – ZAR 12,000 per month (ZAR 96,000 – ZAR 144,000 per year).
2. Mid-Level Positions (3-5 years of experience) :
   • Senior Call Centre Agent : ZAR 12,000 – ZAR 18,000 per month (ZAR 144,000 – ZAR 216,000 per year).
3. Supervisory or Specialized Roles (5+ years of experience) :
   • Team Leader/Supervisor : ZAR 18,000 – ZAR 25,000+ per month (ZAR 216,000 – ZAR 300,000+ per year).
   • Quality Assurance Specialist : ZAR 20,000 – ZAR 30,000+ per month (ZAR 240,000 – ZAR 360,000+ per year).

In addition to base salaries, Studio88 employees often receive benefits such as staff discounts, performance-based bonuses, and opportunities for career advancement within the organization.

Cleaners & General Workers Careers at Studio88

Requirements for Call Centre Agents (Inbound & Outbound) Positions at Studio88

To qualify for a Call Centre Agent position at Studio88 in South Africa, candidates must meet certain educational, technical, and personal requirements:

Educational Requirements:

• A high school diploma or equivalent (Matric) is typically required.
• Additional qualifications in customer service, business administration, or related fields (e.g., short courses or diplomas) can be advantageous but are not always mandatory.

How to Apply for Call Centre Agents (Inbound & Outbound) Jobs at Studio88

Applying for a Call Centre Agent position at Studio88 involves several steps. Here’s a guide to help you through the process:

Official Website

• Visit the official website of Studio88 : www.studio88.co.za .
• Navigate to the “Careers” or “Job Opportunities” section to view current internship and job openings.
• Create an account, upload your CV/resume, and apply directly to the positions that match your qualifications.