Receptionist & Medical Records Clerk

Al Ain Hospital, part of the Abu Dhabi Health Services Company (SEHA), is a leading healthcare provider in the United Arab Emirates (UAE). The hospital offers a variety of career opportunities, including roles like Receptionist and Medical Records Clerk. These positions are essential to ensuring smooth operations and excellent patient service.

Below is a detailed overview of these roles, including salaries, requirements, and how to apply.

Overview of Receptionist and Medical Records Clerk Roles

1. Receptionist

• Role: Receptionists at Al Ain Hospital are the first point of contact for patients and visitors. They provide administrative support and ensure a welcoming environment.
• Key Responsibilities:
  • Greet patients and visitors and direct them to the appropriate departments.
  • Answer phone calls and respond to inquiries.
  • Schedule appointments and manage patient registrations.
  • Maintain a clean and organized reception area.
  • Handle administrative tasks, such as filing and data entry.

2. Medical Records Clerk

• Role: Medical Records Clerks manage patient records, ensuring accuracy, confidentiality, and compliance with healthcare regulations.
• Key Responsibilities:
  • Organize and maintain patient medical records.
  • Update records with new information and ensure they are complete.
  • Retrieve records for healthcare providers as needed.
  • Ensure compliance with data protection and privacy regulations.
  • Assist with administrative tasks related to record-keeping.

Salaries for Receptionist and Medical Records Clerk Roles

Receptionist

• Average Salary: AED 4,000 – AED 7,000 per month.
• Additional Benefits: Health insurance, paid leave, and training opportunities.

Medical Records Clerk

• Average Salary: AED 5,000 – AED 8,000 per month.
• Additional Benefits: Health insurance, paid leave, and professional development opportunities.

Note: Salaries may vary depending on experience, qualifications, and the specific role.

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Requirements for Receptionist and Medical Records Clerk Roles

Receptionist

1. Education:
   • High school diploma or equivalent; additional certification in office administration is a plus.
2. Experience:
   • 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting.
3. Skills:
   • Excellent communication and interpersonal skills.
   • Proficiency in Microsoft Office and basic computer applications.
   • Strong organizational and multitasking abilities.
4. Other Requirements:
   • Professional appearance and demeanor.
   • Fluency in English (Arabic is an advantage).
   • Ability to work in a fast-paced environment.

Medical Records Clerk

1. Education:
   • High school diploma or equivalent; additional certification in health information management is a plus.
2. Experience:
   • 1-2 years of experience in medical records or administrative roles, preferably in a healthcare setting.
3. Skills:
   • Strong attention to detail and organizational skills.
   • Knowledge of medical terminology and record-keeping systems.
   • Proficiency in Microsoft Office and healthcare software.
4. Other Requirements:
   • Understanding of data protection and privacy regulations.
   • Ability to handle confidential information with discretion.

How to Apply for Receptionist and Medical Records Clerk Roles

1. Visit the Official Careers Page:
   • Go to the SEHA careers website: SEHA Careers.
2. Search for Openings:
   • Look for “Receptionist” or “Medical Records Clerk” roles in the job listings.
   • Filter by location (e.g., Al Ain) to find hospital-based opportunities.
3. Submit Your Application:
   • Create an account on the careers portal.
   • Upload your updated CV and a cover letter tailored to the role.
   • Fill out the required details and submit your application.
4. Alternative Job Portals:
   • Check platforms like LinkedIn, GulfTalent, and Indeed for Al Ain Hospital job postings.
5. Follow Up:
   • After submitting your application, wait for a response. If shortlisted, you will be contacted for an interview.