Billing Officers & Receptionists


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Billing Officers & Receptionists

Zulekha Hospital’s administrative staff, including billing officers and receptionists, play a crucial role in ensuring seamless healthcare services. Their efforts ensure patient satisfaction and operational efficiency.


Job Description & Details  

Job Description for Billing Officers

Billing officers handle financial transactions, process medical bills, and ensure accurate documentation of services provided to patients.

Job Description for Receptionists

Receptionists manage front-desk operations, greet patients, schedule appointments, and provide essential information about hospital services.

Key Responsibilities of Both Roles
  • Billing Officers:
    • Preparing and processing invoices for patients and insurance companies.
    • Ensuring accuracy in billing and addressing discrepancies.
    • Coordinating with insurance providers for claims processing.
  • Receptionists:
    • Welcoming patients and directing them to appropriate departments.
    • Managing phone calls, emails, and appointment schedules.
    • Maintaining patient records and ensuring smooth front-office operations.

Salaries for Billing Officers & Receptionists at Zulekha Hospital

Entry-Level Salaries
  • Billing Officers: AED 4,000 to AED 6,000 per month.
  • Receptionists: AED 3,500 to AED 5,500 per month.
Salaries for Experienced Professionals
  • Senior billing officers can earn up to AED 8,000 per month.
  • Experienced receptionists may earn between AED 6,000 and AED 7,500 per month.
Additional Benefits and Incentives
  • Health insurance for employees and dependents.
  • Transportation and housing allowances.
  • Annual leave with airfare for expatriates.
  • Performance-based bonuses.

Requirements to Work as Billing Officers & Receptionists at Zulekha Hospital

Educational Qualifications
  • Billing Officers: A bachelor’s degree in accounting, finance, or a related field.
  • Receptionists: A high school diploma or equivalent; a diploma in administration is preferred.
Work Experience Requirements
  • Entry-level roles: 1–2 years of experience in similar positions.
  • Senior roles: 3–5 years of experience in healthcare or administrative fields.
Key Skills and Attributes for Success
  • Billing Officers: Attention to detail, knowledge of medical billing systems, and familiarity with insurance processes.
  • Receptionists: Strong interpersonal skills, customer service orientation, and proficiency in office management tools.

How to Apply for Billing Officer & Receptionist Jobs at Zulekha Hospital

Online Application Process
  1. Visit the Zulekha Hospital Careers Page on their official website.
  2. Search for available administrative positions.
  3. Submit your resume, cover letter, and copies of relevant certifications.
Recruitment Events and Walk-In Interviews
  • Zulekha Hospital hosts walk-in interviews and recruitment events for administrative roles. Be prepared with:
    • Updated CV and cover letter.
    • Copies of educational certificates and work experience letters.
    • Valid identification and passport-sized photographs.
Tips for a Successful Application
  • Tailor your resume to highlight relevant experience in billing or front-office operations.
  • Emphasize your skills in communication, problem-solving, and customer service.
  • Research Zulekha Hospital’s values to align your application with their expectations.

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