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The Department of Home Affairs (DHA) offers numerous entry-level and mid-level job opportunities in Durban, South Africa. With competitive salaries, benefits, and opportunities for growth, these roles are perfect for individuals seeking stable employment in the public sector.
In Durban, a major urban and economic hub in KwaZulu-Natal, DHA operates multiple offices, including regional service points, providing essential services such as issuing passports, identity documents, birth/death registrations, and visas. These offices serve a diverse urban population and support national efforts to enhance service delivery and security.
Home Affairs Vacancies Online Application | Durban, South Africa
This guide provides an overview of the Department of Home Affairs in Durban, a list of frequently available positions, employee salaries and benefits, requirements, and how to apply.
The Department of Home Affairs frequently advertises entry-level positions that require no prior experience, making these roles ideal for individuals seeking careers in public service. These positions often involve customer service, administrative tasks, or data processing.
List of Frequently Available Positions in Durban
The following roles are commonly available at DHA’s Durban offices for candidates with limited or no experience, based on data from SA Gov Jobs, Govpage, and DHA vacancy announcements as of September 2025:
Civic Services Clerk:
- Description: Assists with processing applications for IDs, passports, and other civic documents at Durban offices.
- Key Tasks: Handle client inquiries, process applications, capture data, maintain records.
- Career Path: Progress to senior clerk, supervisor, or office manager.
Immigration Officer (Entry-Level):
- Description: Supports immigration services, including visa and permit processing.
- Key Tasks: Verify documents, conduct interviews, ensure compliance with immigration laws.
- Career Path: Advance to senior immigration officer or inspector.
Administrative Clerk:
- Description: Provides administrative support for office operations.
- Key Tasks: Manage files, process correspondence, assist with data entry and scheduling.
- Career Path: Move to administrative officer or records manager.
Customer Service Representative:
- Description: Assists clients at front desks, addressing queries and guiding application processes.
- Key Tasks: Respond to inquiries, guide clients through processes, manage queues.
- Career Path: Progress to customer service supervisor or civic services officer.
Data Capturer:
- Description: Enters and verifies data for civic and immigration services.
- Key Tasks: Input client information, ensure data accuracy, support record-keeping.
- Career Path: Advance to data analyst or systems administrator.
Employee Salaries at the Department of Home Affairs in Durban
Salaries for DHA roles in Durban range from ZAR 180,000–400,000/year (ZAR 15,000–33,333/month), with Immigration Officers typically earning more due to specialized duties. These salaries are competitive for government positions, based on data from jobservicehub.com, reflecting 2025 Durban market conditions. Salaries align closely with other major urban hubs due to Durban’s status as a key economic center.
| Job Type | Average Annual Salary (ZAR) | Average Monthly Salary (ZAR) | Additional Earnings |
|---|---|---|---|
| Civic Services Clerk | 220,000–350,000 | 18,333–29,167 | Overtime pay, allowances |
| Immigration Officer (Entry) | 250,000–400,000 | 20,833–33,333 | Overtime pay, allowances |
| Administrative Clerk | 200,000–320,000 | 16,667–26,667 | Overtime pay, allowances |
| Customer Service Representative | 200,000–320,000 | 16,667–26,667 | Overtime pay, allowances |
| Data Capturer | 180,000–300,000 | 15,000–25,000 | Overtime pay, allowances |
Durban Requirements for Positions at the Department of Home Affairs
DHA roles in Durban are accessible, emphasizing customer service and administrative skills.
Education and Qualifications:
- Minimum Grade 12 (Matric) certificate for all roles; a tertiary qualification (e.g., diploma in administration) is an asset for Immigration Officer or Administrative Clerk roles.
- Basic computer literacy (e.g., MS Office) for Civic Services Clerk, Administrative Clerk, and Data Capturer roles.
- No formal certifications required for entry-level roles; customer service or public administration certificates are advantageous.
Experience:
- No prior work experience required for most roles; 1–2 years in customer service or administration is an asset.
- Volunteer work, internships, or community service strengthens applications.
Skills:
- Communication Skills: Ability to communicate clearly in English. Knowledge of other local languages (e.g., isiZulu, English, Afrikaans) can be an advantage.
- Customer Service: Ability to handle client inquiries professionally and efficiently.
- Administrative Skills: Proficiency in data entry, record-keeping, and basic office tasks.
- Attention to Detail: Ensuring accuracy in processing applications and maintaining records.
Personal Attributes:
- Strong work ethic
- Patience and professionalism in dealing with clients
- Adaptability to high-pressure environments
- Teamwork and collaboration skills
Legal Requirements:
- Valid South African ID document
- Proof of address (utility bill or bank statement)
- Clear criminal record (background checks are mandatory for DHA roles)
Documents Required for Application:
- Updated CV/resume
- Certified copy of your ID and Grade 12 (Matric) certificate
- Certified copies of any tertiary qualifications (if applicable)
- Proof of address (if required)
How to Apply for Jobs at the Department of Home Affairs in Durban
To apply for Department of Home Affairs jobs in Durban, follow these steps, ensuring compliance with the department’s secure application process. Applications are primarily online via the DHA eRecruitment Portal.
Search for Jobs:
- DHA Careers Portal: Visit www.dha.gov.za, navigate to the “Vacancies” or “Careers” section, and search for roles in Durban or KwaZulu-Natal. Filter for entry-level positions like Civic Services Clerk or Data Capturer.