Telesales & Direct Marketing Agents Careers at Telkom

Telkom offers diverse career opportunities for individuals interested in roles as Telesales Agents and Direct Marketing Agents. These positions are essential to driving sales, promoting Telkom’s products and services, and fostering customer relationships through targeted marketing campaigns.

• Telesales Agent : Telesales Agents make outbound calls to potential or existing customers to promote and sell Telkom’s products and services, such as mobile plans, internet packages, and value-added services. Their role focuses on achieving sales targets while maintaining professionalism and customer satisfaction.
• Direct Marketing Agent : Direct Marketing Agents engage with customers face-to-face or through digital channels to promote Telkom’s offerings. They may work in-store, at events, or in the field, educating customers about products and services and converting leads into sales.

Both roles contribute to Telkom’s mission of expanding its customer base, increasing revenue, and delivering innovative communication solutions while fostering a customer-centric culture. Working as a Telesales or Direct Marketing Agent at Telkom offers rewarding opportunities to contribute to the success of one of South Africa’s leading telecommunications companies.

Salaries for Telesales & Direct Marketing Agents Roles at Telkom

Salaries for Telesales and Direct Marketing Agents at Telkom depend on factors such as experience, location, and specific responsibilities. Below is a general overview of salary ranges based on industry standards:

1. Entry-Level Positions :
   • Telesales Agent : ZAR 8,000 – ZAR 12,000 per month (ZAR 96,000 – ZAR 144,000 per year) + performance-based commissions.
   • Direct Marketing Agent : ZAR 10,000 – ZAR 15,000 per month (ZAR 120,000 – ZAR 180,000 per year) + performance-based incentives.
2. Mid-Level Positions (3-5 years of experience) :
   • Senior Telesales Agent : ZAR 12,000 – ZAR 18,000 per month (ZAR 144,000 – ZAR 216,000 per year) + higher commission rates.
   • Senior Direct Marketing Agent : ZAR 15,000 – ZAR 20,000 per month (ZAR 180,000 – ZAR 240,000 per year) + bonuses.
3. Supervisory or Specialized Roles (5+ years of experience) :
   • Team Leader/Supervisor : ZAR 18,000 – ZAR 25,000+ per month (ZAR 216,000 – ZAR 300,000+ per year).
   • Sales Manager/Coordinator : ZAR 25,000 – ZAR 40,000+ per month (ZAR 300,000 – ZAR 480,000+ per year).

In addition to base salaries, employees often receive benefits such as medical aid contributions, retirement funds, performance-based bonuses, and opportunities for career advancement within the organization.

Call Centre Agents / Customer Service Reps Careers at Telkom

Requirements for Telesales & Direct Marketing Agents Positions at Telkom

To qualify for a Telesales or Direct Marketing Agent position at Telkom in South Africa, candidates must meet certain educational, technical, and personal requirements:

Educational Requirements:

• A high school diploma or equivalent (Matric) is typically required.
• Additional qualifications in sales, marketing, business administration, or related fields (e.g., short courses or diplomas) can be advantageous but are not always mandatory.

How to Apply for Telesales & Direct Marketing Agents Jobs at Telkom

Applying for a Telesales or Direct Marketing Agent position at Telkom involves several steps. Here’s a guide to help you through the process:

Official Website

• Visit the official website of Telkom : www.telkom.co.za .
• Navigate to the “Careers” or “Job Opportunities” section to view current internship and job openings.
• Create an account, upload your CV/resume, and apply directly to the positions that match your qualifications.