Social Worker & Administrative Assistant | PHSA Careers & Vacancies

The Provincial Health Services Authority (PHSA) plays a vital role in British Columbia’s healthcare system, managing specialized services and facilities. Careers like social worker and administrative assistant offer stable, rewarding opportunities, with this article outlining roles, salaries, requirements, and the application process.

Job Description & Details  

PHSA offers rewarding career paths for social workers and administrative assistants, both of which play essential roles in delivering quality healthcare services. As a social worker, you help patients navigate complex healthcare situations, providing emotional support and practical solutions.

Administrative assistants are vital to ensuring the smooth running of healthcare facilities by managing schedules, records, and communication.

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PHSA provides employees with excellent benefits, job stability, and opportunities for professional growth. Both roles contribute to the effective functioning of healthcare services and directly impact the care patients receive.

Types of Roles Available for Social Workers and Administrative Assistants

1. Social Workers

Social workers at PHSA typically work in specialized healthcare settings, offering support to patients, families, and healthcare teams. Roles may include:

• Pediatric Social Workers: Work at facilities like BC Children’s Hospital, providing support to children and their families.
• Mental Health Social Workers: Specialize in mental health services, supporting patients in psychiatric care.
• Oncology Social Workers: Provide emotional and practical support to cancer patients undergoing treatment at BC Cancer.

2. Administrative Assistants

Administrative assistants work in various departments within PHSA facilities, managing office functions and supporting healthcare professionals. Positions include:

• Clerical Support: Handle day-to-day administrative tasks such as answering phones, scheduling appointments, and managing patient files.
• Medical Administrative Assistants: Work in clinical settings, supporting doctors and nurses with patient records, billing, and appointment coordination.

Salaries for Social Workers and Administrative Assistants at PHSA

1. Social Workers

Salaries for social workers vary depending on experience, specialization, and location:

• Entry-level social workers: CAD 65,000 – CAD 75,000 per year.
• Experienced social workers: CAD 75,000 – CAD 90,000 annually, with those in specialized roles such as mental health or oncology earning toward the higher end of the scale.
• Senior social workers: Can earn over CAD 100,000 per year, especially in management roles.

2. Administrative Assistants

Administrative assistant salaries also vary based on experience and specific responsibilities:

• Entry-level administrative assistants: CAD 40,000 – CAD 50,000 per year.
• Experienced administrative assistants: CAD 50,000 – CAD 65,000 annually, particularly in medical or specialized administrative roles.

Requirements for Social Worker Jobs at PHSA

Educational Qualifications

• A Bachelor’s Degree in Social Work (BSW) is required for entry-level positions. Many roles, especially in specialized fields, may require a Master’s Degree in Social Work (MSW).
• Registration with the BC College of Social Workers (BCCSW) is mandatory for all practicing social workers in British Columbia.

Skills and Experience

• Experience in healthcare or social services is highly valued.
• Strong communication, problem-solving, and empathy are critical for working with patients and families in difficult situations.
• Specialized training or certifications in areas like mental health, family therapy, or crisis intervention may be required for certain roles.

Requirements for Administrative Assistant Jobs at PHSA

Educational Qualifications

• A high school diploma is the minimum requirement, though many roles prefer candidates with a certificate or diploma in office administration or medical administration.

Experience and Skills

• Prior administrative experience, particularly in healthcare settings, is highly preferred.
• Proficiency in Microsoft Office and experience with healthcare software (such as Meditech or EMR systems) is beneficial.
• Strong organizational, communication, and multitasking skills are essential.

Application Process for Social Workers and Administrative Assistants at PHSA

Step-by-Step Guide

1. Search for Job Openings: Visit the PHSA Careers page on their official website to explore current job opportunities. Openings are also posted on Indeed, WorkBC, and other Canadian job portals.
2. Prepare Your Application: Ensure your CV, cover letter, and any relevant certifications or licenses are up-to-date. Tailor your cover letter to highlight your skills and experience that align with the job description.
3. Submit Your Application: Applications are submitted online through the PHSA website. Be sure to attach all required documents and follow the instructions closely.
4. Follow Up: If shortlisted, PHSA will contact you to schedule an interview. The process typically takes a few weeks, depending on the number of applicants.