Waiter

We are looking for a skilled and friendly waiter to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience. 

Responsibilities:

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Taking beverage orders and serving them to guests on a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
• Always respond to guest requestsin a timely, friendly and efficient manner.
• Should be fully aware of the drink and food menualong with their prices.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Establish rapport with guests to build loyal and satisfied customers.
• Pick-up food orders from kitchen and communicateto the chef regarding any special preferences or allergy.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Should know basic cashiering procedures like handling money, processing creditand debit cards, making change and processing gift certificates, cards and vouchers.
• Be responsible for billing/credit card/payment and collecting feedback from the guest.
• Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
• Return all equipment to proper locations, and completing bar closing checklist.
• Always take responsibility for ensuring a positive guest experience.
• Take ownership of guest request and follow up guest’s incidences.
• Attend daily briefings from management whowill explain any special requirements for service.
• To ensure a very good relationship between the Bar, other F&B outlet, and kitchen
• Assist in carrying out scheduled inventories of products and operating equipment.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.

Requirements and Skills:

• Must have at least a year of proven waiting experience
• Have sound knowledge of spirits, beers, wine, cocktails and coffee.
• Should have excellent communication skills.
• Flexibility to work longer hours as per business demand.
• Be smart, courteous, professional and provide efficient service.
• Male preferred