Moove Africa
Moove Africa is on a mission to make Africa and other emerging markets more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 cities in emerging markets. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
Job Description
Moove is looking for a professional with strong business acumen and an entrepreneurial attitude to be the Onboarding /Sales Executive, reporting to the City Fleet Manager.
As a proven result-driven person, the Onboarding /Sales Executive will be responsible for the coordination of the entire onboarding process of the drivers.
In this role, you will dig deep into effectively providing customer service for drivers so as to make the organization run more efficiently. If you’ve got patience, some big ideas, and an uncanny knack for customer service.
Responsibilities
- Deliver 100% satisfaction, in-person support to our drivers.
- Walk drivers through onboarding and all of the tools to be successful
- Help brand the Moove name and get drivers excited
- Stay on top of Moove policies and procedures
- Register new drivers and review accurate drivers’ information while ensuring compliance with Moove standards.
- Welcome and greet customers delightfully.
- Accurately describe Moove’s product features and benefits to drivers.
- Ensure all onboarded drivers are transferred to the Moove Fleet account.
- Resolve driver related issues
Qualification
- A Bachelor’s degree in any field.
- A minimum of 1-2 years of experience.
- Excellent communication skills.
- Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
- Must be customer service centric.
- Must possess basic administration skills.
- Ability to work independently, with little or no supervision.
- Ability to work in a fast-paced environment.
How to Apply
Submit your CV and Application on Company Website : Click Here
Closing Date: 18th July. 2022