Payroll Officer

As a Payroll Officer you will:

• Be responsible for Payroll Administration
• Submit monthly Payroll data, reconciling and identifying necessary corrections
• Ensure accurate and timely delivery of payroll and payment to employees
• Provide assistance and feedback to employees regarding payroll procedures, labour law, and pay slip explanation
• Produce monthly reports of the main issues/improvement points in the payroll area
• Liaise with colleagues in Finance to ensure correct posting for accounting purposes
• Update payroll procedures as required to reflect changes in contractual terms or statutory rules
• Consistently strive to maintain knowledge of current payroll laws and participate in continuous education opportunities

Whom we’d like to have on our team

We’d like to meet people from all backgrounds, with a penchant for knowledge and curiosity. Your natural talent to help others and go the extra mile for our colleagues and customers will fit right in with what we do at Webhelp.

We’ll be a great match if you:

• Are native or proficient in English
• Have a minimum of 1 year of experience in a similar function
• Possess strong Microsoft Excel skills
• Pride yourself on your communication skills – verbal and written
• Are highly organized with good time management skills
• Share our values of commitment, unity, integrity, recognition, and WOW

It would be a plus if you

• Have strong knowledge of labour law
• Have a degree in Human Resources, Business Management or similar

Don’t meet every single requirement? At Webhelp, we are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

What we offer you

• We’re growing in Accra and so will you! We’ll encourage you to invest time in our career development program and specialised courses to quickly climb the professional ladder.
• Interactive onboarding and training sessions with international colleagues from all over the world.
• Competitive salary in line with industry standards
• A fast-paced environment with a global network of leaders, disruptors, and doers
• Flat hierarchy in a start-up environment, we thrive on open communication and feedback.
• Brand new beautiful office space in the heart of Accra
• Friendly and down-to-earth culture with fun team-building activities

Who we are

Webhelp is a multinational BPO company, headquartered in Paris, with a global impact and footprint. This is an exciting time for us as we are currently expanding in Africa, with our first offices in Ghana opened in 2022. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.