{"id":44048,"date":"2026-05-02T21:12:18","date_gmt":"2026-05-02T21:12:18","guid":{"rendered":"https:\/\/www.jobservicehub.com\/ca\/?post_type=job_listing&#038;p=44048"},"modified":"2026-05-02T21:12:18","modified_gmt":"2026-05-02T21:12:18","slug":"customer-service-representative-sharjah","status":"publish","type":"job_listing","link":"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p>Customer service representatives (CSRs) are the first point of contact for SEWA\u2019s customers. They address inquiries, resolve complaints, and ensure a seamless experience, making their role crucial to maintaining SEWA\u2019s reputation for reliability and efficiency.<\/p>\n<hr \/>\n<h3><span class=\"ez-toc-section\" id=\"Job_Description_Details\"><\/span><strong>Job Description &amp; Details\u00a0\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Job_Description_of_a_Customer_Service_Representative\"><\/span><strong>Job Description of a Customer Service Representative<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>A customer service representative at <a href=\"https:\/\/www.jobservicehub.com\/ca\/job\/electrical-mechanical-engineer-dubais\/\">SEWA<\/a> assists customers with billing, service requests, and account management. They ensure that customer inquiries are handled promptly and professionally.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Key_Responsibilities_of_Customer_Service_Representatives\"><\/span><strong>Key Responsibilities of Customer Service Representatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Responding to customer inquiries via phone, email, or in-person.<\/li>\n<li>Assisting with bill payments, account updates, and service applications.<\/li>\n<li>Resolving customer complaints and escalating complex issues to the relevant department.<\/li>\n<li>Providing information about SEWA\u2019s services, tariffs, and policies.<\/li>\n<li>Maintaining accurate records of customer interactions and transactions.<\/li>\n<\/ul>\n<hr \/>\n<h3><span class=\"ez-toc-section\" id=\"Salaries_for_Customer_Service_Representatives_at_SEWA_in_the_UAE\"><\/span><strong>Salaries for Customer Service Representatives at SEWA in the UAE<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Entry-Level_Salaries\"><\/span><strong>Entry-Level Salaries<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Entry-level customer service representatives earn between <strong>AED 3,000 and AED 5,000<\/strong> per month.<\/li>\n<\/ul>\n<h5><span class=\"ez-toc-section\" id=\"Salaries_for_Experienced_Representatives\"><\/span><strong>Salaries for Experienced Representatives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Experienced representatives can earn <strong>AED 6,000 to AED 10,000<\/strong>, depending on their expertise and performance.<\/li>\n<\/ul>\n<h5><span class=\"ez-toc-section\" id=\"Additional_Benefits_and_Incentives\"><\/span><strong>Additional Benefits and Incentives<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Health insurance for employees and their families.<\/li>\n<li>Paid annual leave with airfare benefits for expatriates.<\/li>\n<li>Performance-based bonuses.<\/li>\n<li>End-of-service gratuity and pension plans.<\/li>\n<\/ul>\n<hr \/>\n<h3><span class=\"ez-toc-section\" id=\"Requirements_to_Work_as_a_Customer_Service_Representative_at_SEWA\"><\/span><strong>Requirements to Work as a Customer Service Representative at SEWA<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Educational_Qualifications\"><\/span><strong>Educational Qualifications<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>A high school diploma is required.<\/li>\n<li>A bachelor\u2019s degree in business administration, communication, or a related field is advantageous.<\/li>\n<\/ul>\n<h5><span class=\"ez-toc-section\" id=\"Work_Experience_Requirements\"><\/span><strong>Work Experience Requirements<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Entry-level positions may not require prior experience, but customer service experience is a plus.<\/li>\n<li>Senior roles typically require 3\u20135 years of experience in customer service or related fields.<\/li>\n<\/ul>\n<h5><span class=\"ez-toc-section\" id=\"Key_Skills_and_Attributes_for_Success\"><\/span><strong>Key Skills and Attributes for Success<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Strong communication and interpersonal skills.<\/li>\n<li>Proficiency in English and Arabic is highly preferred.<\/li>\n<li>Problem-solving abilities and a customer-focused mindset.<\/li>\n<li>Familiarity with CRM (Customer Relationship Management) systems.<\/li>\n<li>Patience and the ability to handle challenging situations professionally.<\/li>\n<\/ul>\n<hr \/>\n<h3><span class=\"ez-toc-section\" id=\"How_to_Apply_for_Customer_Service_Representative_Jobs_at_SEWA\"><\/span><strong>How to Apply for Customer Service Representative Jobs at SEWA<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h5><span class=\"ez-toc-section\" id=\"Online_Application_Process\"><\/span><strong>Online Application Process<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>Visit the official <a href=\"https:\/\/www.jobservicehub.com\/ca\/job\/sewa-careers-hiring-walk-in-interview-sharjah\/\"><strong>SEWA Careers Portal<\/strong><\/a>.<\/li>\n<li>Search for available customer service roles and create an account.<\/li>\n<li>Upload your resume, educational certificates, and a tailored cover letter.<\/li>\n<\/ul>\n<h5><span class=\"ez-toc-section\" id=\"Recruitment_Events_and_Walk-In_Interviews\"><\/span><strong>Recruitment Events and Walk-In Interviews<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<ul>\n<li>SEWA organizes recruitment drives occasionally. Prepare the following:\n<ul>\n<li>Updated CV and cover letter.<\/li>\n<li>Copies of educational and identification documents.<\/li>\n<li>Passport-sized photographs.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Job_Description_Details\" >Job Description &amp; Details\u00a0\u00a0<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Job_Description_of_a_Customer_Service_Representative\" >Job Description of a Customer Service Representative<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Key_Responsibilities_of_Customer_Service_Representatives\" >Key Responsibilities of Customer Service Representatives<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Salaries_for_Customer_Service_Representatives_at_SEWA_in_the_UAE\" >Salaries for Customer Service Representatives at SEWA in the UAE<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Entry-Level_Salaries\" >Entry-Level Salaries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Salaries_for_Experienced_Representatives\" >Salaries for Experienced Representatives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Additional_Benefits_and_Incentives\" >Additional Benefits and Incentives<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Requirements_to_Work_as_a_Customer_Service_Representative_at_SEWA\" >Requirements to Work as a Customer Service Representative at SEWA<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Educational_Qualifications\" >Educational Qualifications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Work_Experience_Requirements\" >Work Experience Requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Key_Skills_and_Attributes_for_Success\" >Key Skills and Attributes for Success<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#How_to_Apply_for_Customer_Service_Representative_Jobs_at_SEWA\" >How to Apply for Customer Service Representative Jobs at SEWA<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Online_Application_Process\" >Online Application Process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.jobservicehub.com\/ca\/job\/customer-service-representative-sharjah\/#Recruitment_Events_and_Walk-In_Interviews\" >Recruitment Events and Walk-In Interviews<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n","protected":false},"author":1,"featured_media":44042,"template":"","meta":{"_promoted":"","_job_location":"Dubai - United Arab Emirates","_application":"admin@jobservicehub.com","_company_name":"Sharjah Electricity and Water Authority (SEWA)","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"220500","_job_salary_currency":"AED","_job_salary_unit":"YEAR","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"job-categories":[438],"job-types":[2],"class_list":{"0":"post-44048","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"","7":"job-type-full-time"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Representative Sharjah Electricity &amp; Water Authority - May 2026<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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